Biplab's thoughts

Thursday, February 17, 2011

Apnagaadi Share your driving experience

One of my friends launched this site to enable us to make better decisions while buying a car. This is all the more important when you have so many choices today for the Indian consumers and also many new cars are waiting to be launched in 2011.

Please check this out and share your car driving travel experince in discussion forum.

Tuesday, August 12, 2008

Internet reduces Transaction costs-right?

Recently I went to deposit some money in State Bank Of India to an outside account. Deposits to other accounts are done through an Internet banking terminal within the branch but to my surprise they are charging Rs. 25 per transaction.

why you need to pay a transaction fee for internet banking when it is supposed to reduce costs. I am sure other banks don't charge this fee.

Thursday, July 24, 2008

Mr. Lalu Yadav is asking for feedback!! Bravo!!

Railways is asking for feedback on cleanliness of the train compartments from passengers. Better late than never!!

My question is why it takes so long for us to understand the quality of public service we provide to our citizens?

Charge extra bucks to keep the stations/trains clean, generate employment.

Saturday, May 10, 2008

Its good for US if Indian Middle Class does well

Give as many H1Bs possible to Indians US will do well.

Thursday, May 08, 2008

India@75 by CK Prahlad

Coimbatore Krishnarao Prahalad, the guru of post-modern management, on Thursday threw the dream of leadership in the new world order by 2022 at a large and influential section of India Inc.

India, Prahalad said, can have by 2022 the world's largest pool of trained manpower (500 million skilled workers), 30 companies in the Fortune 100 list, 10 per cent of world trade and 10 Nobel Prize winners. On the softer side, it can become the source for global innovation and a new moral voice for people around the world.

He spelt out his vision for India @ 75 at a five-star hotel in New Delhi, where over 700 members of the Confederation of Indian Industry, a third of them on video link, listened to him in rapt attention. Several bureaucrats too were seen in the audience.

Briefing a select group of journalists earlier in the morning, Prahalad said he had deliberately kept the means of getting there out so that the focus could be kept on the goals. But he said that even in the current circumstances, the probability of meeting the targets was high.

The vision has been adopted by the CII, which will now look at how to make it happen. Sources at the industry association said the need for such a target was felt after Prime Minister Manmohan Singh told the new leadership, under ICICI Bank [Get Quote] Managing Director & CEO KV Kamath a few days ago, to work out a long-term vision.

CII did not have to go far in search of such a piece of work. Prahalad, who is a professor at the University of Michigan, had actually spelt out the details of his vision, India @ 75 at the India @ 60 celebrations of CII at New York in September 2007. He touched down in New Delhi late last night.

Prahalad said his earlier targets for India were no less audacious but were still met. "I had talked of Indian multinationals in the mid-1990s. Who would have believed it," he said, adding: "Seven years ago, I had suggested a target of 10 per cent growth (in gross domestic product). Many in India had said we don't have resources for 10 per cent growth."

Still, it would be tough to achieve the targets of India @ 75. To begin with, India faces an acute shortage of workforce across sectors. Several businessmen now identify it as the biggest impediment to their growth. The target of trained 500 million workers, experts said, is a far cry.

The country's share in world trade is 1.5 per cent � way below his target of 10 per cent. And not a single Indian company finds a slot in the list of top 100 companies, though India has turned into a nursery for billionaire businessmen.

Having exhorted companies the world over to seek their fortune at the bottom of the value pyramid, Prahalad said that Indians need to 'straddle the pyramid' to make the India @ 75 vision happen.

On the civic side, he said the prerequisites for growth were an emphasis on individual rights as against group rights and the urgent need to treat corruption as treason. "A nation becomes less corrupt before it gets rich," he had said at the India @ 60.

Sunday, February 24, 2008

Interesting facts about China!

**The metamorphosis of China from farmland to factories was fast. In 2000, 30 percent of the world's toys came from China. Five years later it rose to a stunning 75 percent. The nation increasingly dominates manufacturing in industry after industry. Over the last decade, China exported one out of every three pairs of shoes in the world. In auto parts, in just four years, 2001-4, exports rose from $1.3 billion to $9 billion. In 1996, China exported $20 billion worth of computers, cell phones, CD players and other electronic devices. Eight years later China exported $180 billion.

**China's most visible infrastructure project to date has been the building of new roads and highways -- from just 168 miles of express highways in 1989 to an expected 40,000 miles in 2010 and 55,000 in 2020 -- equal to the total length of the entire American highway system.

**Shanghai's skyline is dominated by skyscrapers and cranes. In 1978, Shanghai had just 78 skyscrapers. By 2006, there were 3780 and counting, more than Chicago and Los Angeles combined.

**Over the past quarter century, China's GDP has grown an average of 9.6 percent a year. By contrast, over the same 25 years, India's GDP has grown 5.7 percent and the far larger and more mature US economy by 3 percent.

**Despite the nation's economic gains, the human cost of China's rise has been steep, particularly for the peasants. Building factories often meant lifelong farmers were thrown off land and deprived of their livelihood. Breakneck development has caused terrible pollution. Water is filthy. Horrific, preventable accidents abound. Despite low wages, many factory workers are forced to work overtime long into the night without pay, left unpaid for months at a time, or even locked in factory compounds like prisoners.

**In a 2005 survey by McKinsey & Company of US companies active in China, the companies reported that they bought just 30 percent of the goods they could buy in China, but planned to increase that to half by 2008. Chinese workers have seen incomes go up, but the lion's share of the winnings has gone straight to the foreign companies and foreign consumers who are paying lower prices than they otherwise would. If China exports a shoe that sells for $100 in the US, just $15 of the price stays in China in the form of workers' wages, transportation costs, or other value. American companies keep the remaining . Again, the average laptop exported from China is worth $700, but the Chinese company that makes the computers earns only $15.

** Yet, China's economic growth is sizzling, exports are skyrocketing, skyscrapers are rising. Overnight, China has become an economic powerhouse. The US runs huge trade deficits with China which are still rising.. The European Union too. China is poised to overtake Germany as the world's third largest economy in 2008, having passed the UK to become the fourth largest economy in 2005.

** However, despite trade deficits that alarm the West, a high percentage of China's much ballyhooed economic muscle belongs to foreigners. A large portion of the frighteningly lopsided trade deficit can be traced to goods Western companies make in China, then shipped home for sale. Only 4 of China's top 25 exporters are Chinese companies. Foreign companies and their Chinese joint venture partners produced 88 percent of China's high-tech exports in 2005. In practice, 'Made in China' often really means 'Made by America in China' or 'Made by Europe in China'.

**More than half of China's incredible 10 percent GDP growth comes from government (mainly in infrastructure) and foreign direct investment. If you strip that away, China's growth rate is closer to the American growth rate. Foreign investment which hit $69 billion in 2006, pays mostly for new factories being built in China by multinational corporations or by Hong Kong, Taiwanese or other Asian companies that sell to them. The numbers give China an illusion of strength, but the nation's economy is not as strong as it appears.

**Many of the glorious high rises, shopping malls, apartment buildings, highways, and other infrastructure projects are financial white elephants , paid for by bank loans that aren't being paid back. China's banks are broke. Ernst & Young 'conservatively' estimated that the Chinese banking system had $911 billion in bad loans in 2006, six times the magnitude of the American S&L crisis.

**China's most pressing social problem is the fast widening gap between rich and poor. China's rural population, plus nearly every one over 30, are fast being left behind by more prosperous city dwellers, particularly those living in the booming cities along China's coasts. China's citizens have few rights and little protection from government abuses.. Fair trials remain rare. Prisoners are still tortured. There have been many cases of arbitrary arrests and prisoners being held incommunicado. For 8 years in a row, China has been the world's leading jailer of journalists, according to the Committee to Protect Journalists. There is no such thing as free speech. China employs between 30,000 and 40,000 cyber police to monitor the internet and help with censorship. Sometimes Western internet companies like Yahoo have cooperated with theChinese government resulting in arrests. Google admits it censors itself in China.

**China's political sytem is far more likely than India's to face great tubulence. China's authoritarian political system has many fault lines and could collapse. Diplomats and scholars find India's future easier to predict. They say its central question is whethwer it can stay on its current reform path. Whatever China's future, the world's view of China is likely to be dramatically shaped by Beijing's role as host of the 2008 Olympics.

Courtsey: 'The Elephant and the Dragon: The Rise of India and China and What It Means for All of US' (W W Norton & Company) -Robyn Meredith

Wednesday, February 06, 2008

CRM Processes must extend organizational boundaries

This was again my experience with the leading Life Insurance company. As we all get busy during this time of the year in submitting tax proofs. Most companies today resorted to online Tax proof submission. You collect different documents from different financial companies and scan it into a pdf format and submit it.
How good it would have been if you could pay everything online and collect receipts online and submit it. There is an option in the website as 'Alternate Channel Receipts' where you can see the premium receipts which you paid offline. But you can't submit those as proofs since no logo printed, sometimes those tax certificates are not up to date. When I put a complaint, the they replied me to collect from respective Branch. I didn't understand what's the point then putting this option in the website.
I was reflecting on this and was thinking that it is imperative to extend your business processes to customer's own domain for any CRM initiative to be successful.
Some of the questions probably we have to answer
what customers are going to do with the products/services I am offering?
what value I am adding to customers' other extended activities?


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